ICoBCAcademy

Designing the Earner Experience

From claim rates to career use.

  • Ability
  • L3 Enable
  • Practitioner
  • Earner experience and agency
  • ICB-P13
Start the courseSource on GitHub

Why this course

A credential that is not claimed or shared has no effect. Experience is its own VRITE pillar, and small changes in the earner journey produce measurable gains.

What you will be able to do

  1. Map the earner journey from enrolment to career use.
  2. Find drop-off points using platform data and earner research.
  3. Design communication and support that raise claim and share rates.
  4. Test changes and measure their effect.

Modules

  1. Journey mapping
  2. Data and earner research
  3. Interventions
  4. Testing and measuring

Assessment

Journey map and improvement plan with metrics.

Badge evidence: Journey map; improvement plan.

Prerequisites: ICB-F03

Who it is for

  • Companies and employers
  • Education and providers

Framework alignment

ICSFframeworkEXPRskillL3levelAstage

Earner experience and agency (EXPR, VRITE pillar Experience)

Related skills: Adoption and change leadership, Inclusion and accessibility. About the framework

Use in your organisation

In corporate training

Workshop module for L&D and corporate academy leads. Badge aligns to ICSF EXPR L3 (SFIA 4) and can be referenced in role profiles. Counts as skill evidence; competency on the job needs a V-series validation.

In education

Micro-credential of 6 h notional workload (about 0.2 ECTS), indicative EQF 5 to 6, assessed by assessed practical task with rubric. Stand-alone or elective unit.

EU micro-credential elements

Awarding body ICoBC e.V. or licensed issuer. Learning outcomes: see column. Notional workload: 6 h (about 0.2 ECTS). Level: ICSF L3, EQF 5 to 6 (indicative). Type of assessment: assessed practical task with rubric. Form of participation: In person or live online workshop with online pre-work. Type of quality assurance: ICoBC internal QA against VRITE. Prerequisites: ICB-F03.

Elements following the Council Recommendation of 16 June 2022 on a European approach to micro-credentials.

Quality and AI

Quality focus: VRITE Experience.

AI dimension: AI-written messages: checks for tone and accuracy.

Improve this course

The course is open on GitHub in LiaScript format under CC BY 4.0. View the source or read how to suggest a change.